Privacy Policy and Cookie Policy
1- GENERAL DESCRIPTION AND DEFINITIONS
In this information document, zerantika.com.tr, in its capacity as "data controller," wishes to share our privacy and cookie policy with you.
2- PERSONAL DATA TO BE PROCESSED
The personal data to be processed by zerantika.com.tr is listed below, and new information may be added and/or changes may be made to this information as required and/or necessary by law.
Personal data subject to data processing includes:
Identity information such as Name, Surname, Turkish Republic Identity Number, Date of Birth, etc.
Contact information such as address, telephone, fax, email, etc.
Tax Office and Tax Number information,
Information about occupation and educational status,
3- METHODS OF OBTAINING PERSONAL DATA
Personal data may be obtained directly from the data subject themselves, or indirectly, depending on the purpose of obtaining the data, through online sales platforms, dealers, partner institutions and organizations, and without limitation thereto.
4- PURPOSE OF PROCESSING PERSONAL DATA
zerantika.com.tr processes personal data for the following purposes:
Fulfillment of obligations regarding taxes and other public receivables within the scope of tax laws, the Turkish Commercial Code No. 6102, and other legal regulations.
Taking measures to protect consumer rights within the scope of the Law No. 6502 on Consumer Protection,
The responsibilities of zerantika.com.tr include receiving orders from interested parties for products they wish to purchase, selling the products, delivering the products to the relevant parties, collecting payments, providing after-sales services for the sold products, measuring customer satisfaction, and collecting and evaluating any complaints and suggestions regarding the sold products or services.
The preparation of distance selling contracts and verification of the identity of the relevant person are required for purchases made through e-commerce platforms.
Improving service quality,
Conducting campaigns, promotions, advertising and publicity activities related to products and services, and providing information on these matters.
zerantika.com.tr enables cardholders to earn special points or discounts on purchases made within the scope of the zerantika.com.tr Loyalty Program.
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5- TRANSFER AND PROTECTION OF PERSONAL DATA
zerantika.com.tr does not transfer personal data obtained for data processing purposes to third parties/institutions without the explicit consent of the data subject. Your personal data is collected on zerantika.com.tr websites using the generally accepted Secure Socket Layer (SSL) and shared with your permission through the same secure environment. The use of strong passwords is mandatory for user accounts created on the websites. Various security measures are in place at the cloud server network layer where the websites are hosted. Various security measures are in place at the cloud server application layer where the websites are hosted.
zerantika.com.tr may transfer personal data to individuals, institutions, and/or organizations required/permitted by tax and social security laws and other laws and regulations, including but not limited to public legal entities authorized to receive personal data such as the Revenue Administration, the Turkish Employment Agency (İŞ-KUR), the Social Security Institution, the Financial Crimes Investigation Board, the Interbank Card Center, and the Credit Registry Bureau; to zerantika.com.tr's domestic/foreign subsidiaries; to companies operating as dealers; to program partner/solution partner institutions and organizations with which it collaborates; to PTT branches; to companies providing logistics support, consultancy, and independent audit services; and, even if not legally required, to third parties and institutions to achieve their objectives of providing better service under Article 6, provided that the data subject's rights under Law No. 6698 are reserved.
6- OBTAINING THE EXPLICIT CONSENT OF THE DATA SUBJECT FOR THE PROCESSING OF PERSONAL DATA
Personal data processed by zerantika.com.tr will be processed with the "explicit consent" of the data subject in accordance with Law No. 6698. Explicit consent refers to the consent given freely by the data subject, based on informed knowledge, regarding a specific matter.
According to Article 5/2 of Law No. 6698, personal data may be processed without the explicit consent of the data subject if any of the following conditions exist.
If it is explicitly provided for in the laws.
Consent must be given in cases where the person is unable to express their consent due to factual impossibility or where their consent is not legally valid, and it must be necessary for the protection of their own life or the life or physical integrity of another person.
The processing of personal data belonging to the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract.
It is necessary for the data controller to fulfill its legal obligations.
It must have been made public by the person concerned themselves.
Data processing is necessary for the establishment, exercise, or protection of a right.
Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
7- DURATION OF PERSONAL DATA RETENTION
zerantika.com.tr destroys (deletes, destroys, or anonymizes) personal data when the purpose of processing personal data ceases to exist and the mandatory retention periods determined under the laws and other regulations expire.
8- RIGHTS OF THE DATA SUBJECT
Data subjects may contact the data controller to request information about themselves;
To find out whether your personal data is being processed,
The right to request information regarding the processing of personal data.
To learn the purpose of processing personal data and whether it is being used appropriately for that purpose.
Knowing the third parties to whom personal data is transferred, whether domestically or internationally.
Requesting the correction of personal data if it has been processed incompletely or inaccurately.
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated by law,
Requesting notification of changes to personal data to third parties to whom personal data has been transferred,
The right to object to an outcome that is detrimental to oneself, resulting from the analysis of processed data exclusively through automated systems.
The right to claim compensation for damages incurred as a result of the unlawful processing of personal data.
They have rights.
9- APPLICATION TO THE DATA CONTROLLER
Individuals whose personal data is processed may apply to zerantika.com.tr regarding their requests within the scope of the rights specified in Article 11 of Law No. 6698. These individuals may exercise this right provided they submit their applications in Turkish. Individuals may submit their requests to zerantika.com.tr through one of the following communication channels. Accordingly, individuals may submit their requests as follows:
In writing,
Via registered electronic mail (KEP) address,
Through a secure electronic signature or mobile signature,
By using the email address previously provided to zerantika.com.tr by the person whose personal data is being processed and which is registered in zerantika.com.tr's system,
You can submit data to zerantika.com.tr through software or an application developed for the purpose of your application.
In the applications;
Name, surname and signature if the application is in writing,
For Turkish citizens, the Turkish Republic identity number; for foreigners, their nationality, passport number, or identity number if available.
The residential or business address used for notification purposes,
If available, the email address, telephone and fax number for notification purposes, and the subject of the request must be included. Information and documents related to the subject must be attached to the application. Applications can be made using the "Application Request Form". For applications made by relevant individuals, the communication channels specified in section "2-INFORMATION REGARDING THE DATA CONTROLLER" of this information text can be used.
zerantika.com.tr processes requests submitted in applications free of charge as soon as possible, and no later than thirty days, depending on the nature of the request. However, if the process requires additional costs, a fee may be charged in the amount specified in Article 7 of the "Notification on the Procedures and Principles for Applications to the Data Controller". If the application is due to an error on the part of the data controller, the fee charged will be refunded to the applicant.
10- CHANGES AND UPDATES
This text has been prepared in accordance with Law No. 6698 and the Regulations and Communiqués published under this Law, as well as zerantika.com.tr's purposes and policies for processing personal data. Necessary changes may be made to this text and our privacy policy in line with any changes in the relevant legal legislation and/or zerantika.com.tr's purposes and policies for processing personal data.
The most up-to-date version of this Information Text can be accessed at zerantika.com.tr.
COOKIE POLICY
Data provided by customers who make transactions on the zerantika.com.tr website is processed by zerantika.com.tr in accordance with our privacy policy, customer consent, and legal provisions.
1) What methods does zerantika.com.tr use to collect personal data?
zerantika.com.tr and the zerantika.com.tr website, owned by zerantika.com.tr, are sites that use cookies. A cookie is a file, usually consisting of letters and numbers, that is stored in the internet browser or hard drive of the device being used, allowing that device to be identified.
In order to provide better service to zerantika.com.tr and its visitors, and within the scope of its legal obligations, zerantika.com.tr will collect, process, share with third parties, and securely store your browsing information, provided that it remains within the purposes and scope defined in the Privacy Policy and Information Text.
zerantika.com.tr and zerantika.com.tr cookies store information collected through log files, blank GIF files and/or third-party sources to create a summary of your preferences. zerantika.com.tr and zerantika.com.tr may track your browsing information and/or usage history on the site in order to provide you with personalized advertising, promotions and marketing offers, improve website content according to your preferences and/or determine your preferences, subject to your marketing consent.
zerantika.com.tr and zerantika.com.tr may combine information collected from you on the site through different methods or at different times, such as information collected online and offline, and use this information together with information obtained from other sources, including third parties.
You can remove persistent cookies and reject both session and persistent cookies by following the instructions in your internet browser's "help" file. If you reject persistent or session cookies, you can still continue to use the website, but you may not be able to access all of its functions or your access may be limited.
2) How are website cookies used?
zerantika.com.tr and zerantika.com.tr use cookies to remember your preferences and personalize your website experience. This includes cookies that save your password and keep your website session open, saving you the trouble of entering your password multiple times during each visit, and cookies that remember and recognize you on subsequent visits to the website.
zerantika.com.tr uses data to determine how you use the website, including where you are connecting from, what content you are viewing on the website, and the duration of your visit.
The cookies on zerantika.com.tr and the zerantika.com.tr website are used for advertising/promotional purposes to provide content and advertisements more relevant to your interests. In this way, when you use the website, we offer you more relevant content, personalized campaigns and products, and we will not offer you content or offers that you have previously indicated you do not want.
3) How does the website use third-party cookies for advertising and retargeting?
zerantika.com.tr and the zerantika.com.tr website may also use cookies to activate “advertising technology” in order to present you with advertisements that it believes may be of interest to you when you visit search engines, the website and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website and websites where the website advertises to provide you with personalized advertisements. In order to provide these advertisements, a unique third-party cookie may be placed on your browser so that the website can recognize you. You can remove persistent cookies and reject both session and persistent cookies by following the instructions given in your internet browser's "help" file or by visiting “allaboutcookies.org” or “youronlinechoices.eu”.