Distance Selling Agreement

ARTICLE 1 - PARTIES
1.3. SELLER INFORMATION
Title:
Address:
Email:
Wire:
Fax:
1.4. BUYER INFORMATION Name / Title:
Delivery Address:
Telephone :
Email:
IP address:

ARTICLE 2 - SUBJECT
The subject of this agreement is the sale and delivery of the product, the specifications and sales price of which are detailed below, ordered electronically by the BUYER from the SELLER's website dovmebicak.com, and the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers.

ARTICLE 3 - SUBJECT OF THE AGREEMENT
3.1- The type and kind of products, quantity, brand/model, color, and sales price including taxes (quantity x unit price) are specified below.
3.2 - Payment Method: Cash Payment by Credit Card (Single Payment)
The section above contains information on how many installments the total order amount will be paid to your bank.
Your bank may offer campaigns allowing for a higher number of installments than you selected, or provide services such as deferred payments. These types of campaigns are at your bank's discretion, and if our company is aware of them, information about the campaigns is provided on our pages.
Starting from your credit card statement date, the total order amount will be divided by the number of installments and reflected on your credit card statement by your bank. The bank may not distribute the installment amounts equally across the months, taking into account fractional differences. The creation of your detailed payment plan is at the discretion of your bank.
3.3- On the other hand, since installment sales are only made with credit cards issued by banks, the buyer acknowledges, declares, and undertakes that they will separately confirm the relevant interest rates and information regarding default interest from their bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the bank and the buyer, in accordance with the applicable legislation.
Return Procedure:
A) CREDIT CARD REFUND PROCEDURE
In cases where the buyer exercises their right of withdrawal, or if the product ordered cannot be supplied for various reasons, or if a refund is awarded to the consumer by an arbitration board, and the purchase was made by credit card in installments, the credit card refund procedure is as follows:
The bank refunds the customer in installments, regardless of how many installments they used to purchase the product. After dovmebicak.com pays the full product price to the bank in a single payment, in cases where installment payments made through bank POS terminals are refunded to the customer's credit card, the requested refund amounts are transferred to the cardholder's account in installments by the bank to prevent any party from being disadvantaged. If the refund date and the card's statement date do not coincide, one refund will be reflected on the card each month for the installments the customer paid before the sale cancellation. The customer will receive the refund for the same number of months after the sale installments are completed, and this amount will be deducted from their current debt.
In the event of a return of goods or services purchased with a card, dovmebicak.com, in accordance with its agreement with the Bank, cannot make cash payments to the Customer. The merchant, dovmebicak.com, will process the refund through the relevant software, and since dovmebicak.com is obligated to pay the relevant amount to the Bank in cash or by offsetting, cash payment to the Customer is not possible according to the procedure described above. The refund to the credit card will be made by the Bank according to the procedure described above, after dovmebicak.com pays the Bank the full amount in a single transaction.
The buyer acknowledges and agrees that they have read and accepted this procedure.
3.4- Delivery Method and Address:
Delivery Address:
Name/Title:
Delivery will be made by hand to the Buyer's address specified above via a courier company. Even if the Buyer is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation completely and fully. Therefore, any damages resulting from the Buyer's delayed receipt of the product, as well as any expenses incurred due to the product waiting at the courier company and/or the return of the shipment to the SELLER, shall be borne by the BUYER.
Shipping Fee: Shipping fees are added to the total order amount and are paid by the customer. Unless otherwise stated, they are not included in the product price.

ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER declares that they have read and are aware of the basic characteristics of the product, the sales price, the payment method, and preliminary information regarding delivery on the dovmebicak.com website, and that they have provided the necessary confirmation electronically.
4.2- The product subject to this contract will be delivered to the BUYER or the person/organization at the address indicated, within the time frame specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that the legal period of 30 days is not exceeded.
4.3- If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.
4.4- The SELLER is responsible for delivering the product in good condition, complete, conforming to the specifications stated in the order, and, if applicable, with warranty documents and user manuals.
4.5- Delivery of the product subject to this contract is conditional upon the signed copy of this contract being delivered to the SELLER and the payment being made using the payment method preferred by the BUYER. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER shall be deemed to be relieved of its obligation to deliver the product.
4.6- If, after delivery of the product, the buyer's credit card is used fraudulently or illegally by unauthorized persons due to no fault of the buyer, and the relevant bank or financial institution fails to pay the seller the product price, the buyer is obligated to return the product to the seller within 3 days, provided that the product has been delivered to the buyer. In this case, the shipping costs shall be borne by the buyer.
4.7- Products sold with or without a warranty certificate that are found to be faulty or defective can be sent to the SELLER for repair by an authorized service center within the warranty terms; in this case, the shipping costs will be covered by the SELLER.

ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract by rejecting the goods within 14 days of delivery to themselves or to the person/entity at the address they have indicated. The product price will be refunded to the BUYER within 10 days from the date the seller receives the cancellation notice. The shipping cost for the product returned due to the right of withdrawal will be covered by the SELLER.
The consumer has the right to withdraw from the contract within fourteen days from the date of delivery of the goods or the signing of the contract, without incurring any legal or criminal liability and without giving any reason, and we undertake to take back the goods from the date the withdrawal notification reaches the seller or provider.
In accordance with General Circular No. 385 of the Tax Procedure Law, in order for refund procedures to be completed, the relevant sections on the invoice containing the refund section that we sent you must be filled out completely, signed, and returned to us along with the product.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for products that are non-returnable by nature, goods whose price is determined in stock exchanges or other organized markets, goods prepared according to the consumer's requests or explicitly tailored to their personal needs, periodicals such as newspapers and magazines, and goods that spoil quickly or are likely to expire. The right of withdrawal also does not apply to goods whose protective elements such as packaging, tape, seal, or wrapping have been opened after delivery; returns are not possible for health and safety reasons.
contracts relating to the delivery of goods that are unsuitable from a hygienic point of view

ARTICLE 7 - DEFAULT PROVISIONS
In the event that either party fails to fulfill its obligations arising from this contract, the provisions of Articles 106-108 of the Turkish Code of Obligations concerning Debtor's Default shall apply. In cases of default, if either party fails to fulfill its obligations within the stipulated time without a justifiable reason, the other party shall give the defaulting party a 7-day period to fulfill the obligation. If the obligation is not fulfilled within this period, the defaulting party shall be deemed in default, and the creditor shall have the right to demand performance of the obligation, delivery of the goods, and/or termination of the contract and return of the payment.
If dovmebicak.com is unable to deliver the product within the specified time due to force majeure or extraordinary events such as adverse weather conditions, transportation disruptions, fire, earthquake, or flood, the Buyer acknowledges that dovmebicak.com bears no responsibility in such cases and may choose to cancel the order or postpone delivery until the hindering situation is resolved. If the Buyer cancels the order, the amount paid will be refunded within 10 days. (For installment purchases made with a credit card, the Buyer accepts the above procedure for refunding to the credit card.)

ARTICLE 8 - COMPETENT COURT
In the implementation of this agreement, Consumer Arbitration Boards and Consumer Courts located in the place of residence of the BUYER or SELLER shall have jurisdiction up to the value declared by the Ministry of Industry and Trade.
By placing an order, the BUYER is deemed to have accepted all the terms and conditions of this agreement.